I like to shop local businesses as I am a local business woman myself

I like to shop local businesses as I am a local business woman myself. I called requesting a time for a quote. I was interrupted and told abuptly he did not want to come out for my request. Sounding very judgemental - made me feel as if i was an inconvenience and a bother for asking for a quote. He didn't even ask a single question, just simply cut me off and refused service. Terrible business model to turn down a prospective client. Im sure another business would gladly help out a future client with a quick estimate. But I will never try this company again.