I worked with both Aaron and Will trying to get my furnace fixed in November

I worked with both Aaron and Will trying to get my furnace fixed in November. It took over a month to finally get the furnace blowing hot air again. When A/C Mechanical Heating & Air was working on the furnace, they initially told me they needed a new blower unit and a control board.

In follow-ups, they told me that the blower motor was in, but that they were never able to get the control board. They kept telling me that that they needed that component, and that the delay was from 2-10 Home Warranty.

Eventually, a month after the unit stopped working, a serviceman came out while my wife was home and I was not. They got the furnace blowing hot air.

I thought the issue had been two 2-10, as I did have some frustration trying to confirm shipment details with 2-10 myself.

This spring, I turned on the air conditioner and while the unit kicked on, no air blew. I turned on the heater, and the air blew fine. Fan and AC settings would not cause air to circulate.

I called 2-10 again, and they sent another HVAC service company this week. That service technician asked who had had access to the HVAC, because it was intentionally jerry-rigged so the blower to work with the furnace, but that it would not work correctly with the AC based on how it was wired by the last person to work on it.

I'm very disappointed to be dealing with HVAC unit issues after spending a month trying to work with A/C Mechanical Heating & Air Conditioning.

The only reason I am giving two stars instead of one is because I also tried to follow up with 2-10 on the missing part repeatedly, and I believe 2-10 was at least partially to blame. At least I finally got heat blowing in December after it broke in the first week in November?