I am leaving this one star review mainly to save new customers from going through the disappointing , and very stress…

I am leaving this one star review mainly to save new customers from going through the disappointing , and very stressful process that we have endured.

I hired Santos a few years ago to replace a driveway .they installed a beautiful paver driveway for us. We were delighted with the entire job. We sold our house and purchased a house in the country and we called them back and I explained to Jr that we needed a driveway that was 3times the size of our original driveways. Jr came out and gave us a quote for approximately $50,000. We agreed , signed a contract and gave a deposit. We also told him we wanted to update our pool and lanai. We received a quote for AP $90,000. We agreed and signed a second contract and gave a second deposit.

Unfortunately things went very slowly. We told Jr that we wanted to do several updates to our home and we're pleased within our first home that he replaced our driveway but we're disappointed that our new home was not moving along bas planned. Jr insisted he would be starting the next week . The next week a crew arrived and began our driveway. We were greatful our work had begun We talked to Jr again and now that we had confidence in him we decided to have additional work performed. We signed a third contract for approximately 27,000 for a new front door and and some stone work on the front of our home. Then we Watched our driveway finished.

Then everything went dark. The pool never started. They removed our outdoor kitchen and stopped. We now have a ugly lanai due to our kitchen removed. We heard excuses for weeks. I called Jr and said I was not happy and I was cancelling the last control since I used my credit card for the down payment.

I also told my neighbor earlier when we had our driveway completed how happy we were so he also asked Jr for a quote. He agreed and gave a deposit. Then we ran into problems with communication. We were told many times they would be coming back. Now my neighbor tells me they are not returning his calls. This is embarrassing. I had to contact my attorney and now we have to take legal action. Not what we expected .

If our work does begin and they complete our job we all agree on I will change my rating. For now be cautious!!!!