1.0 / 5

I don't recommend this company

Review of Spot Off Carpet Cleaning

Published

I don't recommend this company. Came and rushed through everything. Left my living room carpet which was the one that needed the least amount of cleaning, dirty. When I asked him why the carpet still looked bad he said that "he did the best he could". Also accused me of lying by telling him the carpets weren't that dirty. I sent him pictures before he came, I have dated proof. He said he never got them. I guess if you get the 3 room special for $129 and not pay for extras, then you get the (I'm going to rush through your job service, then get defensive when you ask why the carpet looks crappie) Unfortunately I lost the number to the last company I called to clean my carpet, those people really took pride on their work and took their time and went over spots that they saw needed more cleaning. Also I'm not sure but one of the guys (there were 2) might of damaged my son's gaming headset when he threw my son's tower fan onto the bed where the headset was resting. (That headset is expensive). I don't know if he was having a bad day or he is just rude when you ask him any question. The pics come out brighter than in person but the stains are still there. Really disappointed with this whole experience seeing that they have good Google reviews. But I suggest hiring someone else. Worst carpet cleaning company I ever hired.

Update. I just posted and this guy I believe his name is Luis, that's what his business card says. We'll this guy is super mad for his bad service review. I have texts that he just sent. Why would you make yourself look worse instead of apologizing and try to make things right. This is some of was exchanged in his messages. I told you guy's he is rude and had a bad attitude.