I'm happy with the layout/design but once the order was placed, the lies started

I'm happy with the layout/design but once the order was placed, the lies started. We are 12 months from the start of our project, 9 months from the cabinet install, and we still have unresolved issues. Marc thinks he's smarter than everyone in the room and that people believe his lies. 1. Lied about delivery date. We discussed mid July from the start as our demo started 7/5. At end of July Marc said cabinets were due in at end of August "like we always discussed". Each time I pointed out the mid July delivery, he would gaslight me and say it was always end of August. 2. Our appliance panels did not arrive. He tried to blame us and said we never told him how we would want them mounted, so he was unable to order them, as if we have any idea there are multiple ways to do this. He also never asked us the mounting question. 3. Two doors arrived damaged. He lied and said they were on order multiple times. They have never come in. He blames his software, their software, vacation schedules, he had surgery. On and on and on. Then said they were in his warehouse multiple times and he would personally install. Its been A YEAR and nothing. 4. He ordered our vent hood and the hood doesn't have the normal screen that all other residential hoods have. For at least 6 months, he blamed the contractor for throwing it away. He said he personally saw it on sight. Then said he recalled scanning it in when it arrived. We kept asking for a replacement from him to finally tell us, 9 months later, that our hood doesn't come with a screen. He's never resolved this either.

Marc lives in a world where he cannot take accountability for mistakes. He thinks he can lie his way out of everything and believes people are stupid and believe him. He can never answer direct questions (yes, no, this is the date); he does voice to text and its always long, super jumbled, filled with errors and often doesn't even answer the question we asked.

I finally asked for compensation for the two doors and the screen for the hood and crickets. I do NOT recommend working with him and I hope our contractor stops referring to him. Its a poor reflection on a excellent contractor who was on time and on budget.