1.0 / 5

I don't usually leave negative reviews but I chose this garage based on its glowing reviews so I thought I should add…

Review of 27th St. Automotive

Published

I don't usually leave negative reviews but I chose this garage based on its glowing reviews so I thought I should add feed back to help other people who are considering where to take their car. Back in January 2025 I had my car breaks (pads and rotors) replaced at 27th Street garage. My car started making some odd noises after that. I took it back and asked them to check their work. They assured me the problem wasn't the brakes but that my front ball bearings needed to be replaced. My son offered to do it for a fraction of the price ($150 for parts vs over $2,000 quoted to us), which he did. But I continued to hear noises from the rear tires which only got worse as time went on. We finally took it in to another garage, which diagnosed the problem as being warped rear brake rotors. The problem resolved after they machined them and smoothed them out. I don't drive this car very much, probably 30 miles a week or so, so I don't think my driving damaged the rotors. I'm not a car savvy person, so I need to be able to trust the mechanic where I take my car. Safe to say, I will not be taking my car back to 27th Street auto again. They are very expensive, they listed about another $5,000 of work they thought my car needed (it didn't), and I can't trust that their work is any good.